Anonymous
map-marker Arcadia, California

Returned shoes and no refund

I am inquiring as to why my refund was not in full. I paid $130.37 and was refunded $110.06. where does the difference come from? Thank you, Rody Collett
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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Anaconda, Montana

Can't get email response

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INKKAS - Can't get email response
INKKAS - Can't get email response - Image 2
I need to return these shoes they are too large and will not work, I have wasted a lot of time trying to make contact
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Susan B Fic

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Shady Side, Maryland

I returned my shoes & have not received my refund

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Have not received my refund. They received my return on November 10. It is now December 4. 5-7 business days?
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User's recommendation: Probably don’t buy from this company

Julia G Xmj
map-marker New York, New York

Callled for an exchange or refund

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I ordered 3 pairs of sneakers, one pair was not a slip on and they were a size 7. I wear an 11. This issue has not been resolved yet. Julia Garvin
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Pros:
  • Beautiful product
Cons:
  • No phone number

Preferred solution: Full refund

Julia G Xmj
map-marker Easton, Pennsylvania

Wrong size and style were sent

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I ordered a pair of slip on sneakers in size 11, I received tie sneakers in size7. I am having trouble contacting the company.
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User's recommendation: If need be, exchange immediately.

Aariel Bzc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

What a JOKE

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INKKAS - What a JOKE
INKKAS - What a JOKE - Image 2
INKKAS - What a JOKE - Image 3
INKKAS - What a JOKE - Image 4
So beyond pissed. Ordered these sneakers - they showed up and at first glance they looked AMAZING. Upon further inspection, you could see the blue lines that someone had drawn on the fabric as a guide for cutting it out!! On both shoes and it is SO obvious once you see it. Asked them about how they were going to fix it - have sent an email a day for the past three days with no response and the live chat just tells me that support will assist via email. Unreal. Will NEVER order from this company again which SUCKS because I love their stuff!
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Loss:
$60

Preferred solution: Full refund

User's recommendation: Do not buy!

Anonymous
map-marker Saint Louis, Missouri

Shoes not available

I would like tohear form them about when, WHEN these shoes and boots might be available. They are not available in my size, and since I ordered a 9 and need an 8, I need to find out if and when they'll be available. I called the company and couldn't reach a human being.
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User's recommendation: BE V-E-R-Y PATIENT!!

Julia H Ann
map-marker Tucson, Arizona

Love my Inkkas, but so far Customer Service is batting 0!

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I am trying to find out where the Inkaas I ordered & expected to arrive Fri. or Sat. (Its now Monday!) are. Order #263127 Neither your online CS option nor your CS tel. # have connected me with anyone!! Sad
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Anonymous
map-marker Hoffman, New Jersey

Where's my order-# 1025****

Order was a pre-sales order. Received information on the timing of the order. Very satisfied with response.
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Bethania Hhc
map-marker Jacksonville, Florida

Non responsive customer support

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Don't order unless you've triple checked your order details. You will not be helped once you place an order.
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Harper F Omo

Horrible return policy

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Impossible return pilocy The make it so complicated it is impossible. I email never but from here again
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Preferred solution: Full refund

User's recommendation: Skip it

Harper F Omo
map-marker Washington, District Of Columbia

Return

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Duplicate purchase. Mistake. Want to return. Dont buy from here again. Impossible to return. Skip this site
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User's recommendation: Don’t buy here

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Wildwood, Florida

Returned shoes never received credit, did not receive a replacement different size either

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INKKAS - Returned shoes never received credit, did not receive a replacement different size either
Ordered a pair of boots as a birthday gift unfortunately it was too small I needed one size bigger, finally received a shipping label from the company to do an exchange for a bigger size, I returned the shoes never received notice that was received and never recd my new size
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User's recommendation: Make sure if you need to order your are positive of merchandise you need

Anonymous
map-marker Seymour, Indiana

Order Change

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I needed to change an order and emailed them. I really wanted to call though as I needed the order changed asap. No phone number listed. They did end up getting back to me immediately and the issue was resolved. So I am happy with the company just wish they had a phone number on their website.
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Anonymous
map-marker Wheaton, Illinois

Returns

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Im not pissed off I just wanted to talk to a person!! I wanted to return my shoes because they didnt fit well and your site said free returns but they charged me for the return so I guess its not free? So anyway probably wont buy anything else from you but I really thought the shoes were cute and well made.
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User's recommendation: Don’t expect much in personal service

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